Support

Support

Before opening a ticket, please check our FAQ below — your question might already be answered.

Tebex checkout receiptsTransaction ID recommendedStore team support

Discord Tickets

We have a dedicated support team available 7 days a week. If you face any issues, simply open a ticket in our Discord community and we'll help you sort it out rapidly.

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Documentation

Need to customize the script? Check our comprehensive documentation for config options and guides.

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Find your receipt

Tebex payment history is the fastest way to recover the receipt or payment reference for an order.

Open receipts

Share the right details

Include your transaction ID, product name, Tebex username, and a short issue summary.

Checkout stays on Tebex

Payment, receipts, billing support, and refund handling remain connected to Tebex checkout.

FAQs

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